Product Responsibility

Fuburg places great importance on product quality, safe use, and customer rights. Through product research and development, process management, quality inspections, labeling management, and customer complaint handling procedures, the Company works to reduce risks related to product quality and safety.

When customer feedback or complaints are received, Fuburg follows established reporting and handling procedures to identify the cause, track corrective actions, and provide necessary responses, with the aim of continuously improving product and service quality.

During business transactions and customer service activities, Fuburg protects customer data and transaction information in accordance with applicable laws, regulations, and internal management procedures.

The Company seeks to prevent unauthorized use, disclosure, or leakage of such information in order to maintain customer trust and protect its corporate reputation.

Fuburg provides product information upon customer request, including certifications and product ingredients, and seeks to meet customers’ high quality standards. The Company has obtained a range of Taiwanese and international quality-related certifications.